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24 October 2026

Article

Porting a number to Cloud Voice

A new number or a port is a one-off fee, not a monthly charge. The port date is set by the wholesale operator.

Numbers are chosen on the Cloud Voice order, or left until the seats are live. Nothing on that step is a monthly line rental.

New numbers

You can order a new UK geographic number or DDI, or a new 03 number. Each is a one-off fee, shown at checkout, ex VAT.

Moving a number you already have

Geographic numbers can be ported as a group. A single 03 number can be ported, as can a sequential block of up to 10, or a sequential block of up to 100. Those are one-off fees too.

The wholesale operator sets the process and the timing. A specific porting date is not guaranteed. You remain responsible for any charges with your current provider until the port completes.

Later

You can leave the number unset and arrange a new number or a port after the seats are live.

Questions

Is number porting a monthly charge?

No. A new number and a port are one-off fees.

Can I keep my existing number?

Yes, where a port is offered. Geographic numbers, a single 03 number, or a sequential 03 block can be ported. The date is set by the wholesale operator.

Contact

Speak to the team

Call our Colchester sales team, or send a message anytime.

UK sales team · 8:00am–8:00pm

Porting a number to Cloud Voice - Broadbent Network